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Remote Work Accommodations Under the ADA: What Employees Should Know

Remote work can be a reasonable accommodation in some jobs. Learn how ADA requests are evaluated and what evidence helps employees.

Updated 5 min read

Remote Work Can Be Reasonable in Some Jobs

The ADA does not make remote work automatic, but it can be a reasonable accommodation when it allows a qualified employee to perform essential job functions without undue hardship. The analysis is highly fact-specific.

Essential Functions Drive the Analysis

Employers may consider which tasks truly require on-site presence. A written job description matters, but actual practice matters too. If the company allowed remote work before, that history can help show feasibility.

A Company Telework Program Is Not Required

The EEOC explains that changing where work is performed may be a reasonable accommodation even when an employer does not offer telework generally. An existing policy can still matter, and disability-related accommodation may require changing eligibility rules when the job can be performed remotely without undue hardship.

How to Make a Strong Request

A request can be spoken or written and does not need to use the words "ADA" or "reasonable accommodation." Explain that a medical condition requires a workplace change, identify the requested remote-work arrangement, and describe how essential tasks can still be completed. Medical support may be appropriate when the disability or need is not obvious.

Alternatives May Be Discussed

An employer may offer a different accommodation instead of the employee's preferred remote-work arrangement if the alternative is effective. The interactive process may include hybrid schedules, modified duties, equipment, workspace changes, adjusted hours, or leave, with effectiveness evaluated against the employee's limitations and essential job functions.

What to Preserve

Save prior remote-work approvals, productivity records, job descriptions, medical notes, emails, denial reasons, and any discipline after the request. Get a free consult if a denial leads to lost pay, leave pressure, or termination.

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This article is general information, not legal advice. For a review of your situation, get a free consult with the YesLawyer team.

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