Your work. Your records.
Office Machine Repairer Workplace Records Guide
Computer, automated teller and office-machine repairers may spend a shift traveling between sites and waiting for parts or access. If an employment concern involves productivity or hours, distinguish those dependencies from the repair work itself.
Call now(800) 800-5555Free initial case evaluation. Representation depends on work state and case eligibility. This guide explains record preparation; it does not determine whether a legal claim exists.
A record map for your role
What to organize first
Visit sequence
List the service assignments in order and note who changed the route or priority.
Parts dependency
Record when a missing part prevented completion and the instruction for handling the delay.
Return visit
Separate additional authorized service from correction of work that was previously reviewed.
Start with the work you actually do
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
O*NET classifies this occupation as Computer, Automated Teller, and Office Machine Repairers (49-2011.00). Its description covers a typical occupation, not every workplace or individual job. It does not establish employee status, overtime eligibility or employer misconduct.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.Source task 11625 · updated 08/2026
- Reassemble machines after making repairs or replacing parts.Source task 11624 · updated 08/2026
- Advise customers concerning equipment operation, maintenance, or programming.Source task 11627 · updated 08/2026
- Maintain parts inventories and order any additional parts needed for repairs.Source task 11633 · updated 08/2026
A reference point for your pay records
May 2025 wage estimates by state
Compare your pay records with published BLS estimates for Computer, Automated Teller, and Office Machine Repairers (SOC 49-2011). These describe an occupation across employers. They are not a required pay rate, an overtime calculation, or evidence of discrimination or unpaid wages.
Select your work state to see its published pay range. No personal pay information is requested or sent.
The 25th and 75th percentiles mark the middle half of the estimated wage distribution; the median is its midpoint. Actual pay can differ with experience, employer, location and duties. Hourly and annual figures are shown as published, without converting one into the other.
All published state estimates for this occupation
| State | Hourly 25th | Hourly median | Hourly 75th | Annual median |
|---|---|---|---|---|
| Alabama | $17.99 | $19.22 | $24.48 | $39,970 |
| Alaska | $18.50 | $22.44 | $28.63 | $46,680 |
| Arizona | $21.50 | $23.86 | $27.47 | $49,620 |
| Arkansas | $17.80 | $22.10 | $23.63 | $45,970 |
| Connecticut | $22.21 | $29.42 | $38.15 | $61,190 |
| Delaware | $20.59 | $24.78 | $29.15 | $51,550 |
| Florida | $18.39 | $21.97 | $26.91 | $45,690 |
| Georgia | $18.08 | $21.82 | $27.18 | $45,390 |
| Hawaii | $20.80 | $23.69 | $28.38 | $49,270 |
| Idaho | $16.56 | $18.84 | $22.93 | $39,190 |
| Indiana | $18.11 | $22.20 | $27.24 | $46,170 |
| Iowa | $18.02 | $22.76 | $28.95 | $47,330 |
| Kansas | $17.86 | $21.29 | $27.12 | $44,290 |
| Kentucky | $17.90 | $22.63 | $27.10 | $47,070 |
| Louisiana | $18.25 | $24.11 | $29.29 | $50,150 |
| Maine | $21.94 | $23.85 | $30.77 | $49,610 |
| Michigan | $18.33 | $22.87 | $28.19 | $47,570 |
| Minnesota | $20.89 | $24.30 | $31.03 | $50,540 |
| Mississippi | $17.47 | $20.64 | $26.04 | $42,920 |
| Missouri | $18.06 | $21.19 | $24.38 | $44,080 |
| Montana | $19.22 | $23.47 | $27.85 | $48,820 |
| Nebraska | $19.28 | $22.54 | $27.96 | $46,890 |
| New Hampshire | $21.78 | $29.12 | $29.84 | $60,570 |
| New Mexico | $17.54 | $20.83 | $23.19 | $43,330 |
| New York | $21.47 | $27.54 | $32.63 | $57,290 |
| North Carolina | $18.55 | $22.55 | $25.61 | $46,890 |
| North Dakota | $20.76 | $28.23 | $31.05 | $58,720 |
| Ohio | $18.38 | $22.95 | $30.14 | $47,740 |
| Oklahoma | $19.00 | $24.94 | $28.03 | $51,880 |
| Pennsylvania | $18.45 | $23.04 | $28.26 | $47,920 |
| Rhode Island | $21.30 | $23.89 | $28.71 | $49,700 |
| South Dakota | $24.26 | $28.70 | $30.50 | $59,700 |
| Tennessee | $17.68 | $20.35 | $25.71 | $42,330 |
| Texas | $18.30 | $21.87 | $24.84 | $45,480 |
| Utah | $18.18 | $20.10 | $28.10 | $41,810 |
| Vermont | $24.16 | $25.77 | $28.04 | $53,610 |
| Virginia | $18.21 | $21.51 | $27.43 | $44,750 |
| West Virginia | $17.50 | $18.61 | $25.30 | $38,720 |
| Wisconsin | $18.70 | $22.93 | $28.36 | $47,690 |
| Wyoming | $18.61 | $22.83 | $23.70 | $47,480 |
“Not published” preserves unavailable or suppressed source cells. “Above reporting limit” preserves a top-coded source value without inventing a number. A missing state estimate does not establish service eligibility. The data describe wage and salary employment; they do not measure self-employment income.
Source: BLS May 2025 state workbook · OEWS tables · BLS technical notes. Use your own schedule, pay statement and compensation terms to identify the question you want reviewed.
Trace the service assignment
Record the machine category, general site type and requested repair. Note when dispatch changed the order of visits or added an urgent job. Keep travel, access delays and hands-on service as separate periods in your own timeline.
Describe parts and completion
Record when a needed part was identified, requested and available. If a machine required a return visit, note the reason provided and who authorized it. Separate your completed repair from a customer's acceptance or a later unrelated malfunction.
Protect customer systems
Do not retain device contents, credentials, financial transaction records or security arrangements. Use permitted employment messages and your own time entries. Identify the service ticket location and authorized custodian rather than exporting customer records.
Choose your next step
Review the workplace retaliation guide, unpaid wages guide, or discrimination guide if those concerns fit your experience. A job title alone does not establish a claim.
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