Your work. Your records.
Interviewer Workplace Records
Interviewers collect information according to defined questions and procedures, sometimes while handling related office tasks. A workplace concern may involve completion rates, invalid responses or a changed script. Describe the interview purpose and your assigned responsibility without including personal answers from the people you interviewed.
Call now(800) 800-5555Free initial case evaluation. Representation depends on work state and case eligibility. This guide explains record preparation; it does not determine whether a legal claim exists.
A record map for your role
What to organize first
Procedure history
List the questionnaire or instruction changes and the dates you were told to use them.
Metric definition
Record the target and reporting period, separating attempts from completed or accepted forms.
Personal feedback
Keep your evaluation and clarification request together without attaching private respondent information.
Start with the work you actually do
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
O*NET classifies this occupation as Interviewers, Except Eligibility and Loan (43-4111.00). Its description covers a typical occupation, not every workplace or individual job. It does not establish employee status, overtime eligibility or employer misconduct.
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.Source task 2627 · updated 08/2021
- Identify and report problems in obtaining valid data.Source task 2634 · updated 08/2021
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.Source task 2633 · updated 08/2021
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.Source task 20435 · updated 08/2021
A reference point for your pay records
May 2025 wage estimates by state
Compare your pay records with published BLS estimates for Interviewers, Except Eligibility and Loan (SOC 43-4111). These describe an occupation across employers. They are not a required pay rate, an overtime calculation, or evidence of discrimination or unpaid wages.
Select your work state to see its published pay range. No personal pay information is requested or sent.
The 25th and 75th percentiles mark the middle half of the estimated wage distribution; the median is its midpoint. Actual pay can differ with experience, employer, location and duties. Hourly and annual figures are shown as published, without converting one into the other.
All published state estimates for this occupation
| State | Hourly 25th | Hourly median | Hourly 75th | Annual median |
|---|---|---|---|---|
| Alabama | $14.71 | $16.43 | $18.44 | $34,180 |
| Alaska | $22.21 | $22.90 | $27.44 | $47,630 |
| Arizona | $18.60 | $20.77 | $25.83 | $43,200 |
| Arkansas | $16.71 | $17.86 | $20.76 | $37,150 |
| Connecticut | $21.73 | $23.07 | $27.81 | $47,980 |
| Delaware | $23.24 | $23.56 | $27.73 | $49,010 |
| Florida | $17.96 | $20.91 | $22.76 | $43,500 |
| Georgia | $17.31 | $19.93 | $23.72 | $41,450 |
| Hawaii | $15.32 | $17.15 | $21.12 | $35,680 |
| Idaho | $11.73 | $18.97 | $21.72 | $39,450 |
| Indiana | $18.00 | $19.47 | $22.78 | $40,510 |
| Iowa | $18.01 | $19.00 | $20.84 | $39,520 |
| Kansas | $17.88 | $18.96 | $22.44 | $39,430 |
| Kentucky | $18.37 | $19.47 | $22.48 | $40,490 |
| Louisiana | $16.66 | $17.88 | $19.95 | $37,190 |
| Maine | $19.24 | $21.07 | $22.22 | $43,830 |
| Michigan | $18.92 | $21.24 | $23.59 | $44,180 |
| Minnesota | $22.84 | $24.03 | $27.89 | $49,980 |
| Mississippi | $14.54 | $16.88 | $18.44 | $35,110 |
| Missouri | $17.77 | $18.72 | $22.25 | $38,940 |
| Montana | $18.97 | $20.66 | $22.66 | $42,970 |
| Nebraska | $18.57 | $21.22 | $22.84 | $44,130 |
| New Hampshire | $20.92 | $23.51 | $26.85 | $48,890 |
| New York | $22.21 | $26.64 | $29.28 | $55,410 |
| North Carolina | $16.77 | $18.85 | $22.39 | $39,200 |
| North Dakota | $17.00 | $18.56 | $21.31 | $38,590 |
| Ohio | $18.40 | $20.42 | $23.13 | $42,480 |
| Oklahoma | $17.72 | $18.81 | $21.75 | $39,130 |
| Pennsylvania | $17.98 | $21.19 | $23.91 | $44,070 |
| Rhode Island | $20.09 | $23.93 | $28.12 | $49,780 |
| South Dakota | $18.13 | $21.12 | $22.21 | $43,930 |
| Tennessee | $16.07 | $18.91 | $23.13 | $39,340 |
| Texas | $17.41 | $21.15 | $23.73 | $43,980 |
| Utah | $14.40 | $19.97 | $23.52 | $41,530 |
| Vermont | $22.27 | $23.79 | $24.73 | $49,480 |
| Virginia | $18.10 | $21.29 | $25.44 | $44,280 |
| West Virginia | $15.49 | $17.54 | $18.09 | $36,480 |
| Wisconsin | $18.86 | $22.15 | $23.42 | $46,070 |
| Wyoming | $17.72 | $19.26 | $22.84 | $40,050 |
“Not published” preserves unavailable or suppressed source cells. “Above reporting limit” preserves a top-coded source value without inventing a number. A missing state estimate does not establish service eligibility. The data describe wage and salary employment; they do not measure self-employment income.
Source: BLS May 2025 state workbook · OEWS tables · BLS technical notes. Use your own schedule, pay statement and compensation terms to identify the question you want reviewed.
Identify the questionnaire version
Record the instruction or questionnaire version used during the period in question and when changes reached you. Note how you reported a confusing question or invalid response. Distinguish your data collection from later coding or interpretation performed by someone else.
Explain completion measures
Identify what a productivity target counted: attempts, completed forms or accepted records. Describe interruptions, missing information and required follow-up relevant to your own evaluation. Keep your response with the review and do not estimate other interviewers’ results from partial dashboards or private respondent records.
Exclude respondent information
Do not export completed questionnaires, identity details, benefit information, payment records or interview recordings. Identify the relevant record category and custodian for review. Your own schedule and permitted coaching messages can establish the employment chronology without revealing what an individual respondent said.
Choose your next step
Review the workplace retaliation guide, unpaid wages guide, or discrimination guide if those concerns fit your experience. A job title alone does not establish a claim.
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