Your work. Your records.
Loan Interviewer and Clerk Workplace Records
Loan interviewers and clerks collect information and check documents before forwarding a request for review. A workplace concern may depend on whether an application was incomplete or awaiting someone else’s decision. Explain the processing step you controlled without reproducing a borrower’s personal or financial details.
Call now(800) 800-5555Free initial case evaluation. Representation depends on work state and case eligibility. This guide explains record preparation; it does not determine whether a legal claim exists.
A record map for your role
What to organize first
Stage outline
Identify interview, verification and forwarding duties, distinguishing them from the underwriting decision.
Dependency record
List missing information and your dated requests, without reproducing the applicant’s documents.
Employment feedback
Keep your own evaluation, response and schedule changes together for the affected processing period.
Start with the work you actually do
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
O*NET classifies this occupation as Loan Interviewers and Clerks (43-4131.00). Its description covers a typical occupation, not every workplace or individual job. It does not establish employee status, overtime eligibility or employer misconduct.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.Source task 11292 · updated 08/2026
- Answer questions and advise customers regarding loans and transactions.Source task 11294 · updated 08/2026
- Submit loan applications with recommendation for underwriting approval.Source task 11305 · updated 08/2026
- Verify and examine information and accuracy of loan application and closing documents.Source task 11291 · updated 08/2026
A reference point for your pay records
May 2025 wage estimates by state
Compare your pay records with published BLS estimates for Loan Interviewers and Clerks (SOC 43-4131). These describe an occupation across employers. They are not a required pay rate, an overtime calculation, or evidence of discrimination or unpaid wages.
Select your work state to see its published pay range. No personal pay information is requested or sent.
The 25th and 75th percentiles mark the middle half of the estimated wage distribution; the median is its midpoint. Actual pay can differ with experience, employer, location and duties. Hourly and annual figures are shown as published, without converting one into the other.
All published state estimates for this occupation
| State | Hourly 25th | Hourly median | Hourly 75th | Annual median |
|---|---|---|---|---|
| Alabama | $16.75 | $19.38 | $23.73 | $40,300 |
| Alaska | $23.36 | $24.75 | $28.45 | $51,470 |
| Arizona | $21.62 | $24.10 | $30.27 | $50,120 |
| Arkansas | $18.43 | $21.70 | $24.10 | $45,140 |
| Connecticut | $24.04 | $28.35 | $30.13 | $58,980 |
| Delaware | $22.61 | $27.77 | $30.45 | $57,760 |
| Florida | $22.21 | $24.29 | $29.52 | $50,510 |
| Georgia | $18.70 | $23.23 | $27.71 | $48,310 |
| Hawaii | $23.19 | $26.64 | $30.70 | $55,410 |
| Idaho | $21.28 | $23.12 | $28.21 | $48,090 |
| Indiana | $19.72 | $22.74 | $24.67 | $47,310 |
| Iowa | $22.29 | $24.08 | $28.79 | $50,080 |
| Kansas | $21.38 | $22.91 | $28.74 | $47,640 |
| Kentucky | $20.66 | $23.03 | $28.90 | $47,910 |
| Louisiana | $17.78 | $22.45 | $23.57 | $46,700 |
| Maine | $22.30 | $24.05 | $27.58 | $50,020 |
| Michigan | $22.86 | $24.76 | $29.72 | $51,500 |
| Minnesota | $22.88 | $24.88 | $29.42 | $51,760 |
| Mississippi | $17.52 | $18.81 | $22.99 | $39,120 |
| Missouri | $18.69 | $22.68 | $27.83 | $47,170 |
| Montana | $22.13 | $23.30 | $26.97 | $48,460 |
| Nebraska | $22.54 | $23.55 | $28.19 | $48,970 |
| New Hampshire | $24.08 | $26.94 | $29.38 | $56,040 |
| New Mexico | $17.84 | $22.16 | $28.73 | $46,100 |
| New York | $23.35 | $27.94 | $31.08 | $58,120 |
| North Carolina | $22.95 | $27.78 | $29.72 | $57,780 |
| North Dakota | $22.66 | $24.66 | $28.78 | $51,290 |
| Ohio | $21.95 | $23.63 | $28.39 | $49,150 |
| Oklahoma | $18.48 | $22.70 | $27.76 | $47,210 |
| Pennsylvania | $19.43 | $22.77 | $26.83 | $47,350 |
| Rhode Island | $21.70 | $24.79 | $29.46 | $51,560 |
| South Dakota | $21.54 | $22.60 | $23.74 | $47,000 |
| Tennessee | $18.29 | $21.74 | $24.90 | $45,230 |
| Texas | $21.95 | $24.03 | $28.81 | $49,980 |
| Utah | $20.74 | $23.13 | $25.32 | $48,110 |
| Vermont | $22.22 | $24.07 | $28.02 | $50,060 |
| Virginia | $22.08 | $24.11 | $29.00 | $50,140 |
| West Virginia | $17.66 | $20.43 | $22.78 | $42,490 |
| Wisconsin | $22.21 | $23.53 | $27.81 | $48,930 |
| Wyoming | $22.00 | $23.05 | $27.25 | $47,950 |
“Not published” preserves unavailable or suppressed source cells. “Above reporting limit” preserves a top-coded source value without inventing a number. A missing state estimate does not establish service eligibility. The data describe wage and salary employment; they do not measure self-employment income.
Source: BLS May 2025 state workbook · OEWS tables · BLS technical notes. Use your own schedule, pay statement and compensation terms to identify the question you want reviewed.
Separate collection from authorization
Describe the information you were asked to obtain and the general verification you performed. Identify who could approve an exception or make the final lending decision. A recommendation or transmission date should remain distinct from an approval you did not have authority to give.
Trace missing inputs and revisions
Note when you requested a missing item, received corrected paperwork or learned of a changed instruction. Record your escalation and the response if a deadline was affected. Keep your own review with its measured period rather than assuming every pending application represented unfinished work by you.
Keep borrower documents restricted
Do not retain credit reports, identification images, income records, references or closing packages for a personal employment dispute. Identify relevant records by type and location for controlled review. Use your own permitted assignment and employment correspondence without borrower names or account information.
Choose your next step
Review the workplace retaliation guide, unpaid wages guide, or discrimination guide if those concerns fit your experience. A job title alone does not establish a claim.
Call now(800) 800-5555Current service-state coverage
AK, AL, AR, AZ, CT, DE, FL, GA, HI, IA, ID, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NY, OH, OK, PA, RI, SD, TN, TX, UT, VA, VT, WI, WV, WY. Eligibility is evaluated individually; this list does not promise representation.
Explore state resources