Your work. Your records.
Housekeeping Cleaner Workplace Records Guide
Housekeeping work varies between occupied rooms, checkout rooms, common areas and supply handling. A workload or schedule concern is easier to review when the assignment type and unexpected changes are visible. Describe the tasks you personally completed and the instructions you received without including information about guests, residents or patients.
Call now(800) 800-5555Free initial case evaluation. Representation depends on work state and case eligibility. This guide explains record preparation; it does not determine whether a legal claim exists.
A record map for your role
What to organize first
Assignment categories
Distinguish room turnover, occupied-room service, public areas and supply duties in the relevant shift.
Supply interruption
Record the missing item or equipment problem, the person notified and the direction you received.
Shift record
Place your own time entry beside your account of preparation and closing duties, keeping any correction response.
Start with the work you actually do
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
O*NET classifies this occupation as Maids and Housekeeping Cleaners (37-2012.00). Its description covers a typical occupation, not every workplace or individual job. It does not establish employee status, overtime eligibility or employer misconduct.
- Keep storage areas and carts well-stocked, clean, and tidy.Source task 9564 · updated 08/2020
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.Source task 9560 · updated 08/2020
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.Source task 9561 · updated 08/2020
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.Source task 9563 · updated 08/2020
A reference point for your pay records
May 2025 wage estimates by state
Compare your pay records with published BLS estimates for Maids and Housekeeping Cleaners (SOC 37-2012). These describe an occupation across employers. They are not a required pay rate, an overtime calculation, or evidence of discrimination or unpaid wages.
Select your work state to see its published pay range. No personal pay information is requested or sent.
The 25th and 75th percentiles mark the middle half of the estimated wage distribution; the median is its midpoint. Actual pay can differ with experience, employer, location and duties. Hourly and annual figures are shown as published, without converting one into the other.
All published state estimates for this occupation
| State | Hourly 25th | Hourly median | Hourly 75th | Annual median |
|---|---|---|---|---|
| Alabama | $12.23 | $13.21 | $14.25 | $27,480 |
| Alaska | $17.06 | $17.97 | $21.95 | $37,370 |
| Arizona | $16.46 | $17.13 | $18.64 | $35,640 |
| Arkansas | $12.82 | $13.44 | $14.23 | $27,960 |
| Connecticut | $16.93 | $17.39 | $18.26 | $36,170 |
| Delaware | $15.00 | $16.42 | $17.54 | $34,150 |
| Florida | $14.55 | $16.28 | $17.82 | $33,860 |
| Georgia | $13.08 | $14.31 | $17.06 | $29,770 |
| Hawaii | $22.05 | $24.81 | $29.05 | $51,600 |
| Idaho | $13.99 | $16.62 | $17.55 | $34,560 |
| Indiana | $14.04 | $15.11 | $17.46 | $31,420 |
| Iowa | $14.19 | $15.68 | $17.42 | $32,620 |
| Kansas | $13.40 | $14.95 | $17.06 | $31,100 |
| Kentucky | $13.43 | $14.85 | $17.36 | $30,880 |
| Louisiana | $10.86 | $12.79 | $14.03 | $26,600 |
| Maine | $17.47 | $18.09 | $19.95 | $37,630 |
| Michigan | $14.48 | $16.66 | $17.55 | $34,650 |
| Minnesota | $16.77 | $18.01 | $20.06 | $37,470 |
| Mississippi | $10.57 | $12.19 | $13.90 | $25,360 |
| Missouri | $14.47 | $16.19 | $17.63 | $33,670 |
| Montana | $14.33 | $17.18 | $18.97 | $35,740 |
| Nebraska | $14.50 | $16.43 | $17.38 | $34,170 |
| New Hampshire | $17.20 | $17.75 | $18.93 | $36,920 |
| New Mexico | $13.78 | $14.65 | $16.36 | $30,480 |
| New York | $17.22 | $20.17 | $27.88 | $41,950 |
| North Carolina | $13.77 | $15.05 | $17.75 | $31,310 |
| North Dakota | $14.76 | $16.85 | $18.07 | $35,050 |
| Ohio | $14.00 | $15.47 | $17.13 | $32,170 |
| Oklahoma | $11.80 | $13.76 | $16.61 | $28,620 |
| Pennsylvania | $14.05 | $16.29 | $17.76 | $33,870 |
| Rhode Island | $17.40 | $18.05 | $19.51 | $37,540 |
| South Dakota | $13.77 | $14.40 | $16.61 | $29,950 |
| Tennessee | $13.63 | $14.83 | $16.89 | $30,850 |
| Texas | $12.81 | $14.26 | $16.47 | $29,660 |
| Utah | $15.11 | $17.44 | $19.00 | $36,270 |
| Vermont | $17.31 | $18.12 | $20.60 | $37,680 |
| Virginia | $14.27 | $16.26 | $17.65 | $33,820 |
| West Virginia | $12.17 | $13.51 | $15.50 | $28,090 |
| Wisconsin | $14.92 | $17.08 | $18.04 | $35,530 |
| Wyoming | $13.44 | $15.32 | $18.26 | $31,870 |
“Not published” preserves unavailable or suppressed source cells. “Above reporting limit” preserves a top-coded source value without inventing a number. A missing state estimate does not establish service eligibility. The data describe wage and salary employment; they do not measure self-employment income.
Source: BLS May 2025 state workbook · OEWS tables · BLS technical notes. Use your own schedule, pay statement and compensation terms to identify the question you want reviewed.
Describe the assignment mix
List the general area, number of assignments if known and whether rooms required routine service or turnover. Note reassigned rooms, inaccessible spaces and interruptions that changed your work. Avoid presenting all rooms as equivalent. Identify who set the assignment and whether you requested help, without collecting another cleaner's private employment records.
Include supplies and end-of-shift duties
Record cart preparation, linen collection, restocking and required cleanup relevant to the disputed period. Note missing equipment or supplies and when you reported the problem. Compare the sequence to your own time entry and retain any permitted correction request. Mark remembered durations as estimates rather than calculating precise times from incomplete notes.
Keep occupancy information confidential
Do not save room occupancy lists, access credentials, guest photographs or medical information in a personal file. Use an employer's general area designation where possible and describe the record that could confirm the assignment. Retain your own schedule, pay records and employment messages only where you are permitted to keep them.
Choose your next step
Review the workplace retaliation guide, unpaid wages guide, or discrimination guide if those concerns fit your experience. A job title alone does not establish a claim.
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