Your work. Your records.
Bank Teller Workplace Records
Tellers handle transactions and reconcile drawers under procedures that may involve shared oversight and approval limits. A workplace concern about a shortage or customer interaction needs a clear sequence of responsibility. Record the branch, shift and directing role in general terms. Your personal account should explain the employment event without exposing account holders, transaction details or the institution’s cash-security arrangements.
Call now(800) 800-5555Free initial case evaluation. Representation depends on work state and case eligibility. This guide explains record preparation; it does not determine whether a legal claim exists.
A record map for your role
What to organize first
Drawer sequence
Record the assignment, handover and reconciliation stages relevant to the issue, including who witnessed them.
Management explanation
Keep your own permitted notice and request for clarification, distinguishing stated figures from those you observed directly.
Privacy check
Remove account-holder and security details from your personal summary while leaving original financial records in place.
Start with the work you actually do
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
O*NET classifies this occupation as Tellers (43-3071.00). Its description covers a typical occupation, not every workplace or individual job. It does not establish employee status, overtime eligibility or employer misconduct.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.Source task 2549 · updated 08/2018
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.Source task 2551 · updated 08/2018
- Monitor bank vaults to ensure cash balances are correct.Source task 2563 · updated 08/2018
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.Source task 2550 · updated 08/2018
A reference point for your pay records
May 2025 wage estimates by state
Compare your pay records with published BLS estimates for Tellers (SOC 43-3071). These describe an occupation across employers. They are not a required pay rate, an overtime calculation, or evidence of discrimination or unpaid wages.
Select your work state to see its published pay range. No personal pay information is requested or sent.
The 25th and 75th percentiles mark the middle half of the estimated wage distribution; the median is its midpoint. Actual pay can differ with experience, employer, location and duties. Hourly and annual figures are shown as published, without converting one into the other.
All published state estimates for this occupation
| State | Hourly 25th | Hourly median | Hourly 75th | Annual median |
|---|---|---|---|---|
| Alabama | $16.99 | $17.96 | $21.14 | $37,350 |
| Alaska | $22.20 | $22.49 | $22.84 | $46,770 |
| Arizona | $19.16 | $21.75 | $22.32 | $45,250 |
| Arkansas | $14.80 | $17.17 | $18.30 | $35,710 |
| Connecticut | $21.33 | $22.27 | $23.09 | $46,320 |
| Delaware | $18.85 | $21.80 | $23.49 | $45,340 |
| Florida | $18.66 | $21.91 | $22.94 | $45,580 |
| Georgia | $17.64 | $20.04 | $22.48 | $41,690 |
| Hawaii | $18.49 | $21.11 | $22.09 | $43,910 |
| Idaho | $18.55 | $20.38 | $21.35 | $42,380 |
| Indiana | $17.67 | $18.62 | $21.37 | $38,730 |
| Iowa | $17.61 | $18.49 | $21.93 | $38,450 |
| Kansas | $16.78 | $17.71 | $20.96 | $36,840 |
| Kentucky | $16.96 | $17.89 | $20.83 | $37,210 |
| Louisiana | $14.17 | $17.15 | $18.20 | $35,680 |
| Maine | $18.63 | $20.62 | $21.86 | $42,890 |
| Michigan | $17.73 | $18.87 | $21.96 | $39,240 |
| Minnesota | $18.18 | $21.25 | $22.21 | $44,190 |
| Mississippi | $15.16 | $17.70 | $18.57 | $36,810 |
| Missouri | $16.49 | $17.62 | $21.23 | $36,650 |
| Montana | $17.69 | $18.31 | $20.47 | $38,080 |
| Nebraska | $17.64 | $18.34 | $20.63 | $38,140 |
| New Hampshire | $19.11 | $21.38 | $21.99 | $44,460 |
| New Mexico | $17.02 | $18.11 | $21.76 | $37,680 |
| New York | $19.32 | $21.35 | $22.93 | $44,400 |
| North Carolina | $18.82 | $21.55 | $22.61 | $44,830 |
| North Dakota | $18.27 | $18.90 | $22.04 | $39,300 |
| Ohio | $17.59 | $19.14 | $22.33 | $39,810 |
| Oklahoma | $15.14 | $17.23 | $21.08 | $35,840 |
| Pennsylvania | $17.68 | $19.33 | $22.03 | $40,200 |
| Rhode Island | $21.02 | $21.78 | $22.29 | $45,300 |
| South Dakota | $17.96 | $18.49 | $21.35 | $38,460 |
| Tennessee | $16.50 | $17.67 | $20.40 | $36,750 |
| Texas | $17.18 | $18.29 | $21.90 | $38,050 |
| Utah | $17.91 | $18.45 | $21.17 | $38,370 |
| Vermont | $18.78 | $21.17 | $21.75 | $44,030 |
| Virginia | $18.18 | $21.69 | $22.74 | $45,120 |
| West Virginia | $14.32 | $16.62 | $17.44 | $34,560 |
| Wisconsin | $18.08 | $19.06 | $21.76 | $39,640 |
| Wyoming | $17.65 | $18.41 | $21.88 | $38,290 |
“Not published” preserves unavailable or suppressed source cells. “Above reporting limit” preserves a top-coded source value without inventing a number. A missing state estimate does not establish service eligibility. The data describe wage and salary employment; they do not measure self-employment income.
Source: BLS May 2025 state workbook · OEWS tables · BLS technical notes. Use your own schedule, pay statement and compensation terms to identify the question you want reviewed.
Trace drawer responsibility and review
Describe whether the drawer was assigned to you, when it was counted and who was present for a handover or reconciliation. If management stated a discrepancy, distinguish that statement from a figure you personally verified. Note any request you made for clarification and the response. Do not access another teller’s drawer or transaction history to investigate the matter yourself.
Connect assignments with performance feedback
Identify duties outside ordinary counter transactions that matter to the concern, such as balancing, receiving cash supplies or supporting another station. Note who assigned the work and any competing instruction. If feedback referred to speed, accuracy or a target, preserve the wording and period it covered in your permitted employment records. A transaction total alone may not describe the complexity of the assigned work.
Keep financial records out of personal storage
Do not take account numbers, checks, deposit slips, identification images, surveillance footage or vault procedures. Identify relevant record types and dates for review without copying their contents. Use your own pay statements, time entries and employment notices for an hours or disciplinary timeline. Do not change a reconciliation record or recreate a transaction to support your explanation.
Choose your next step
Review the workplace retaliation guide, unpaid wages guide, or discrimination guide if those concerns fit your experience. A job title alone does not establish a claim.
Call now(800) 800-5555Current service-state coverage
AK, AL, AR, AZ, CT, DE, FL, GA, HI, IA, ID, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NY, OH, OK, PA, RI, SD, TN, TX, UT, VA, VT, WI, WV, WY. Eligibility is evaluated individually; this list does not promise representation.
Explore state resources