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Anxiety and Panic Disorder at Work: Your ADA Rights to Accommodation, Privacy, and Fair Treatment

How the ADA and FMLA cover generalized anxiety disorder, panic disorder, and social anxiety at work, including symptoms that come and go, treatment, accommodations, what you have to disclose, discipline, leave, and deadlines.

8 min read

When an Anxiety Disorder Counts as a Disability

Title I of the Americans with Disabilities Act applies to private employers with 15 or more employees for 20 or more weeks in the current or preceding calendar year and to state and local government employers; federal workers are covered through the Rehabilitation Act, and many state laws reach smaller employers. The National Institute of Mental Health explains that anxiety disorders involve more than occasional worry: the anxiety does not go away, is felt in many situations, and can get worse over time. Types include generalized anxiety disorder, panic disorder, social anxiety disorder, and phobia-related disorders. The EEOC says you can get a reasonable accommodation for any mental health condition that would, if left untreated, substantially limit your ability to concentrate, interact with others, communicate, sleep, regulate your thoughts or emotions, or do another major life activity. Anxiety disorders are not on the EEOC's short list of conditions that should easily qualify, so coverage is decided case by case, but the EEOC says many other conditions will qualify as well, and under 42 U.S.C. Section 12102(4)(A) and 29 CFR 1630.2(j)(1), the definition of disability is construed in favor of broad coverage, and substantially limits is not meant to be a demanding standard.

Panic Attacks That Come and Go and Symptoms Controlled by Treatment

MedlinePlus describes panic attacks as sudden, repeated periods of intense fear that can come without warning and last anywhere from a few minutes to over an hour, often with a pounding heart, sweating, trembling, or trouble breathing. Under 42 U.S.C. Section 12102(4)(D), an impairment that is episodic or in remission is a disability if it would substantially limit a major life activity when active, and the EEOC says that if your symptoms come and go, what matters is how limiting they would be when the symptoms are present. The EEOC also says your condition does not need to be permanent or severe; it may qualify by making activities more difficult, uncomfortable, or time-consuming than for most people. Under Section 12102(4)(E), the helpful effects of mitigating measures such as medication and learned behavioral or adaptive neurological modifications are not considered, and the EEOC says you do not need to stop treatment to get an accommodation.

Accommodations Workers With Anxiety Often Request

The EEOC's examples of possible accommodations for mental health conditions include altered break and work schedules, such as scheduling work around therapy appointments, quiet office space or devices that create a quiet work environment, changes in supervisory methods such as written instructions from a supervisor who usually does not give them, specific shift assignments, and permission to work from home. The EEOC's reasonable accommodation guidance says an employer does not have to give you a new supervisor, but the ADA may require changes to supervisory methods. In another EEOC example, a cleaning crew member with a psychiatric disability had trouble adjusting to monthly floor rotations and asked to stay on one floor, rotate less often, or have a transition period; the EEOC said those requests were reasonable. If more than one accommodation would work, the employer may choose which one to provide, and it cannot charge you for the cost.

How to Ask and What You Have to Disclose

You may ask for an accommodation at any time by telling a supervisor, HR, or another appropriate person that you need a change at work because of a medical condition. You do not need to use the words reasonable accommodation. Because an employer does not have to excuse poor performance, even if a medical condition or medication side effects caused it, the EEOC says it is generally better to ask before problems occur or get worse. Your employer may ask you to put the request in writing and for a letter from your health care provider documenting the condition and the need for an accommodation. If you do not want your employer to know your specific diagnosis, the EEOC says documentation that describes your condition more generally, for example as an anxiety disorder, may be enough. An employer may ask medical questions only in limited situations, such as when you request an accommodation or when there is objective evidence you may be unable to do your job or may pose a safety risk, and the information you share must be kept confidential, even from coworkers.

Performance, Conduct Rules, and Treatment Decisions

The EEOC's guidance on performance and conduct standards says an employer may hold an employee with a disability to the same conduct standards it applies to others when those standards are job-related and consistent with business necessity, so asking early matters. The same guidance says an employer may not require you to receive or change treatment to meet a conduct standard, because decisions about medication and treatment often involve many considerations beyond the employer's expertise. In one EEOC example, an employee with a psychiatric disability became restless as a medication side effect, was easily distracted, and interrupted coworkers. When he asked for a quieter workspace and more structured assignments, the HR director properly rejected a supervisor's idea that a different medication could fix the restlessness, confirmed the side effect with medical documentation, and moved him to a quiet cubicle with more structured work, which resolved the issue.

Leave, Reassignment, and FMLA

If you cannot perform the essential functions of your job and have no paid leave left, the EEOC says unpaid leave may be a reasonable accommodation when it will help you get back to performing those functions, and if you are permanently unable to do your regular job, you may ask to be reassigned to a vacant position you can do. Under 29 CFR 825.115(c), a chronic condition that requires treatment visits at least twice a year, continues over an extended period, and may cause episodic rather than continuing periods of incapacity can be a serious health condition, and under 825.115(f) absences for episodes of such a condition can qualify even if you do not see a provider during the absence and even if the absence does not last more than three consecutive, full calendar days. Under 29 CFR 825.110, an eligible employee has worked for the employer for at least 12 months, has at least 1,250 hours of service in the 12 months before leave starts, and works at a location where the employer has at least 50 employees within 75 miles.

Harassment, Retaliation, and Deadlines

Harassment based on a disability is not allowed under the ADA, and the EEOC says that if you report it, following any employer reporting procedure, your employer is legally required to take action to prevent it from happening again. Under 42 U.S.C. Section 12203, an employer may not retaliate against you for opposing disability discrimination or taking part in an ADA charge or investigation, and may not coerce, intimidate, threaten, or interfere with you for exercising ADA rights. A charge with the EEOC generally must be filed within 180 calendar days of the discriminatory act, extended to 300 days where a state or local agency enforces a law prohibiting the same kind of discrimination; federal employees generally must contact an agency EEO counselor within 45 days. Keep copies of accommodation requests and replies, provider notes, schedules, performance reviews, and warnings, and write down dates and what was said about your anxiety or your requests.

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