YesLawyer Privacy Notice

Information we collect and why

Contact and account information: name, email address, phone number, address, account identifiers, authentication information, and communication preferences, used to respond to requests and operate accounts.

Legal intake and case information: the facts you provide, employment details, communications, documents, signatures, and information needed to evaluate or support a matter. A submission may contain health, disability, financial, demographic, or other sensitive information. Provide only information relevant to your request; do not include passwords, full payment-card details, or unrelated sensitive records in an initial inquiry.

Professional onboarding information: where an attorney uses our onboarding tools, contact details, qualifications, bar admissions, identification and licensing documents, conflicts, insurance, availability, signatures, and payment-related information are used to establish and administer the professional relationship.

Technical and transaction information: IP address, browser/device information, requested pages, timestamps, security events, payment status, and interactions are used to deliver, secure, troubleshoot, and administer the services. Payment and bank-linking providers handle payment information through their own services.

YesLawyer Client mobile app

The mobile app uses your email or phone number and verification code to authenticate your existing account. Account identifiers and session tokens retrieve case information, documents, and requests. Files you choose to upload are associated with your case or upload request.

If enabled, case notifications use a notification token, platform, and available device name with Expo and Apple or Google notification services. You can change notification permission in device settings. Camera and photo permissions support files you choose to upload.

Optional Face ID, Touch ID, or similar device authentication occurs on your device; the app receives an authentication result rather than your biometric template. Signing out removes its stored session token, not the underlying case records. Use the privacy contact for account and data requests.

Sources and purposes

We receive information directly from you, from your authorized representatives and legal-service providers, from documents and communications relevant to a matter, and from service providers and the devices used to access our services. We use it to evaluate and respond to inquiries, facilitate legal services, communicate, administer accounts and payments, prevent abuse, and comply with legal and professional obligations.

Software and AI-assisted tools may help organize information, draft or summarize material, and support service workflows. Their output may be incomplete or inaccurate and does not replace a lawyer's professional judgment. These website notices do not grant a license to use confidential case information to train general-purpose AI models.

Who receives information

Information may be disclosed to the legal-service provider handling or evaluating your request, people you authorize, and providers that support hosting, communications, document processing, security, identity verification, scheduling, payment, and account administration. A provider's role and obligations depend on the service and applicable agreement.

We may also disclose information when required by law or valid legal process, to protect rights and safety, or in connection with a business transaction subject to applicable privacy protections. We do not treat a website visit as authorization to disclose confidential case materials for unrelated marketing.

Optional advertising technologies and conversion integrations may disclose online identifiers and interaction or conversion information to advertising platforms. Where applicable law treats a disclosure as a sale, sharing, or targeted advertising, the corresponding opt-out rights apply. See Privacy choices and Your rights below.

Cookies, advertising, and privacy choices

Essential cookies and similar storage support authentication, security, and features you request. Optional browser analytics and advertising tools stay off unless you choose to allow them. Your browser choice is stored for up to six months and can be changed on the Privacy choices page.

Global Privacy Control disables the optional browser tools even if a previous browser choice allowed them. Withdrawing browser permission reloads the page to stop tools already loaded. Your preference is specific to this browser and site.

Browser preferences do not by themselves submit a request about offline records or other advertising integrations. Contact us below to exercise applicable rights for those uses. We will not treat an essential-only browser choice as agreement to targeted advertising.

Privacy choices / Do not sell or share my personal information

Retention and security

Retention depends on the information and purpose. Inquiry records are kept as needed to respond, evaluate the request, address disputes, and satisfy applicable obligations. Account and professional onboarding records are kept as needed to administer the relationship and meet legal, ethical, tax, and recordkeeping requirements.

Case records, communications, and signed documents may need to be retained after a case or account closes because of professional duties, legal holds, claims, or other legal requirements. Payment records are retained for transaction, accounting, tax, and dispute purposes. Technical records are retained as needed for security, troubleshooting, and service operation. Closing a case or signing out does not automatically delete its records.

We use safeguards appropriate to the information and service, but no transmission or storage system is completely secure. A deletion request is evaluated against applicable legal exceptions rather than treated as permission to destroy records that must be preserved.

Your privacy rights and requests

Depending on applicable law and our role, you may request confirmation of processing, access or a copy, correction of inaccuracies, deletion, portability, information about recipients, or an opt-out of sale, sharing, targeted advertising, or certain profiling. You may also have rights concerning sensitive information, consent withdrawal, and an appeal of a denied request.

Use the privacy contact below to submit a request. Identify the site or service and the right you wish to exercise. Do not email identity documents or sensitive case records unless we request them through an appropriate secure channel. We may seek information reasonably needed to verify a request or an authorized agent's authority. Browser opt-outs do not require creating an account.

We respond within the time required by the law that applies and explain any permitted extension, denial, or exception. To appeal, contact the same privacy address with the subject Privacy appeal and identify the decision. Where applicable, our response will explain how to contact the relevant state attorney general or other regulator. We do not discriminate against you for exercising applicable privacy rights.

California residents may have rights under the CCPA, as amended, including correction and limits on certain uses or disclosures of sensitive information. Information categories, sources, purposes, recipients, and retention criteria are described above. Sensitive case information is requested for the service you seek and associated legal obligations; those purposes do not eliminate rights that otherwise apply. Mandatory statutory rights are not waived by these notices.

Messages and contact preferences

We use your contact details to respond to your request and provide account or service communications. Where separate consent is required for promotional messages or particular calling technology, consent to an inquiry alone does not supply that permission. Marketing consent is not a condition of purchase.

For text messages, reply STOP to unsubscribe or HELP for assistance. Message frequency varies; message and data rates may apply. You may also use the contact below to request a change in preferences. Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes. Messaging service providers may process information to deliver and support the program. Marketing email includes an unsubscribe method; necessary nonmarketing service communications may continue.

Children and other websites

The public website is intended for adults and is not directed to children under 13. If you believe a child has submitted information without appropriate authorization, contact us. Handling information about a minor in a legal matter requires the appropriate legal authority and safeguards.

Other websites and independently operated services have their own privacy practices. Links do not make their policies part of this notice.

Changes and accessible assistance

The effective date identifies the current notice. We will provide additional notice or obtain consent for material changes when required by law; an updated notice does not retroactively override consent or other legal requirements.

If a disability prevents you from accessing information or making a request, contact us for assistance or an alternative format. Please describe the page and assistance needed without sending unnecessary medical information.

Consumer health information

Health and disability information may require additional protections. The separate Consumer health privacy notice describes information submitted in connection with legal inquiries and services.

Consumer health privacy notice

Privacy contact

For privacy requests, appeals, or accessible assistance, email privacy@yeslawyer.com. Identify the site and request; do not include unnecessary sensitive documents. You may also call (855) 939-4655.

privacy@yeslawyer.com